Human support

How can we help?

Choose the product so your message reaches the right context. Support is handled directly by the developer.

Before emailing

A little detail helps a lot.

What belongs in a bug report?

Product and app version, Android/device version, exact reproduction steps and expected result.

How quickly will I receive a reply?

Messages are normally reviewed within a few business days; complex compatibility questions may take longer.

Can I send profiles or recordings?

Contact support first. Do not email private recordings or licensed third-party files unless requested.